For all Post Purchase Matters, Repair Dispute, Tribunal & Court Proceedings
Price: $829 & $1029 Plus GST
No Hidden Fees - Scroll Down to See the Details
Our Dispute and Tribunal Car Inspection service is the sole inspection offered for legal matters, specifically designed to support clients pursuing legal action against a service provider or organisation.
This service is distinct from pre-purchase inspections, which serve only advisory purposes. The reports generated for dispute and tribunal inspections are uniquely tailored for legal proceedings, providing evidence and analysis suited for such cases.
If you have purchased a light or heavy vehicle and believe you have been treated unfairly or have discovered unexpected issues post-purchase, we are here to assist. Our support extends from initial engagement with Fair Trading to representation at tribunals and civil courts.
We provide inspection services for all types of heavy and large vehicles in Australia, including new and old Cars, EVs, Trucks, Caravans, Motorhomes, Motorbikes, Machinery such as Earthmovers and Excavators, as well as Buses and Trailers.
With our expertise, you can have complete confidence that we are here to advocate for you. We ensure your concerns are presented to the appropriate parties, protecting your rights and helping you seek fair compensation for any losses incurred.
Tribunals and courts across Australia, including NCAT, QCAT, and MCAT, require inspection reports to be prepared by a registered and independent vehicle inspection company with specialised inspectors who possess comprehensive knowledge of the vehicle in question. Reports that do not meet these criteria are not recognised by courts or tribunals.
This service is highly specialised, and each vehicle inspection is conducted exclusively by an expert with in-depth knowledge of the specific type of vehicle. No random inspector will ever be assigned to such critical tasks.
The report you receive will fully align with the core requirements of Australian tribunals, ensuring your concerns are addressed professionally and with the highest level of credibility.
With years of experience and comprehensive knowledge of the legal process, we have achieved an exceptional success rate, helping many Australians secure what they rightfully deserve and protect their rights.
Our efforts have resulted in significant outcomes, including the replacement of used vehicles with new ones by manufacturers, complete rebuilds of caravans, major powertrain and body parts replaced free of charge, and customers receiving tens of thousands of dollars in compensation.
We offer a free consultation to hear your story and assess the likelihood of success before proceeding with an inspection. If we determine that your chances are slim, we will advise you accordingly to save you unnecessary expenses. However, if we believe your case is strong, we will provide a detailed explanation of the steps you should take to maximise your chances of a favourable outcome.
We will conduct the inspection at your preferred location, ensuring the vehicle remains entirely untouched and in its original condition. This approach safeguards against any potential disputes or issues arising later in the process.
The key requirement of Fair Trading, tribunals, and civil courts is that the inspector remains completely professional and independent, avoiding any bias or partiality. This principle is the cornerstone of our inspection reports, ensuring their credibility and protecting them from disputes or challenges.
Our specialised vehicle inspectors maintain full independence throughout the process, providing an expert, factual analysis of each matter. To support your case, we include high definition 4K photographs in the report, allowing detailed examination of any identified issues. For non-visible concerns, such as noises, light smoke, or other dynamic problems, we capture high-quality video evidence during the inspection and incorporate it into the report.
Our reports are strictly fact-based, detailing only what is observed during the inspection. We avoid guesswork or speculative predictions that could undermine the value of the report. Additionally, you may request a sample report after discussing your situation to understand exactly what will be provided and what you will need to present to the tribunal or court.
At Last Check, we have a team of fully qualified and highly trained vehicle inspectors on board to assist you with your journey.
Our Post Purchase Car Inspection is a highly specialised service and only the right inspector is appointed to do perform the check.
We also use state of the art technologies and computers to find all potential hidden faults of the vehicle.
As an example, even if your car has been in an accident 30 years back, we can tell you how the paint job is, whether you have bogs or rust under the paint, how thick or premium the paint is etc. Same thing for all structural and mechanical issues.
All European cars are done only by European Car Mechanics, Asian, American & Australian cars, exactly the same.
The qualified inspector appointed to inspect the car for you will have the full knowledge of the vehicle and can fully assist you with your concern.
Sometimes, something is normal for a type of vehicle such as Engine sounds, Turbo lag, Suspension noise Etc. Since the service is done by a specialist, you can count on us to give you valid feedback about your particular concerns.
The core principles of tribunals and courts are similar when it comes to repair dispute inspections, but the reports provided for each differ significantly.
Tribunals have the authority to issue orders, impose fines, and enforce penalties, but their jurisdiction is limited. Civil courts, on the other hand, have no such limitations and are often more effective for resolving major disputes. Typically, consumer affairs departments such as NSW Fair Trading, Victoria's Consumer Affairs, and Queensland’s Office of Fair Trading will direct you to a tribunal as the first step.
Attending a tribunal can be highly beneficial, offering both parties an opportunity to resolve the issue without the lengthy and costly process of court proceedings. Many disputes are successfully settled at the tribunal stage. However, if the rectification cost exceeds the tribunal's jurisdiction, you may need to escalate the matter to a civil court.
Tribunal inspection reports are exclusively valid for tribunal proceedings and cannot be used in civil court. This limitation is clearly stated on the report. Court inspection reports, however, are more versatile and can be legally presented in both tribunals and courts.
In practice, you can first use the court-standard report at the tribunal level. If no resolution is achieved, the same report can be submitted to the civil court. After hearing your situation, we can provide tailored advice on the best course of action and guide you toward the most suitable option for your case.
We offer professional support by attending tribunals and court hearings alongside our clients. Our inspectors are fully equipped to provide expert explanations and clarifications about the findings in the inspection report, ensuring your case is presented accurately and effectively.
This service includes:
• Tribunal Support: Assisting with the presentation of evidence and addressing any technical questions raised by the tribunal members. Our expertise ensures that the report is clearly understood, and its credibility upheld.
• Court Support: Providing expert testimony and professional insight during civil court proceedings to strengthen your case and validate the inspection findings.
By attending these hearings, we help you confidently navigate the legal process, ensuring your rights are defended and your concerns are heard by the appropriate authorities.
Our attendance at tribunals or court hearings is not always required and is generally reserved as a supplementary service, particularly for cases where the dispute amount is substantial. This ensures that you have professional backup and expert support if the complexity or value of the matter warrants our presence.
At Last Check, we ensure that no pre-purchase inspection is conducted without full insurance coverage. Our priority is to provide peace of mind for both the seller and the buyer, assuring them that if anything happens to the vehicle, we are fully insured.
We provide insurance for all inspected vehicles up to $100,000, along with public liability coverage between $5 million and $20 million, in case of an at-fault accident or any damage we may cause. While we are fully committed to returning the vehicle to the seller in its original condition, without disassembling any parts, we want both parties to feel reassured that they are covered in the rare event of an incident.
Our inspectors handle all vehicles with the utmost care and perform mobile roadside inspections at safe, secure locations for both the owner and the inspector. All necessary safety measures are followed to minimise risk. Nonetheless, our insurance is in place should any issue arise.
Whether the inspection takes place at a dealership or a private residence, our inspectors will not begin until they are certain that the vehicle is insured. This provides valuable reassurance to all parties that the vehicle inspection company they’ve engaged is professional and will not put their vehicle at risk in any way.
Our main goal is to exceed our valuable clients’ expectations by providing a Vehicle Inspection Service unlike any other along with the best possible customer service.
Customer satisfaction is our number one priority, and we take this very seriously. Our Licenced Inspectors do not look at any client as a number, they look at each car as if they want to buy it for themselves. This is how they have been trained before joining our force.
Our premium inspection plans include more checks which makes a big difference however our basic packages are still very comprehensive.
For each inspection, your inspector will get a different checklist and the vehicle inspection will not end until the list is completed. The checklist intensity and inclusions are based on the inspection package you have chosen, and different plans have different inclusions.
After the inspection, your inspector will call you and give you a complete verbal report over the phone. You will then have the chance to ask all mechanical questions from the same mechanic who has inspected your vehicle.
Within 24 hours of the inspection, you will receive a 40+ Page Detailed Report along with Hundreds of Pictures, Vehicle History Report (PPSR Report), your payment receipt and all other associated documents. To see what the report looks like, please visit the Sample Report page.
If your plan includes Urgent SMS Report that can be added to your service before checkout, you will get the report normally on the same day via SMS. If you are making a phone booking, you can ask us to upgrade your report to urgent. To learn more about us, please visit Why Last Check & Only @ Last Check.
HOW IT WORKS?
SHORT VIDEO
INDEPENDENT REPORTS
Service
This service can be arranged following an initial phone consultation.
Initial Consultation: Free of Charge
Independent Inspection for Tribunal Only: $829 Plus GST
Independent Inspection for Court & Tribunal: $1029 Plus GST
Tribunal & Court Attendance : $2100 Plus GST Per Hour