Last Check’s Terms & Conditions

Last Check's Terms & Conditions

Last Check, like other mobile vehicle inspection companies, offers convenient roadside inspection services at a location of your choice. We can conduct inspections at the seller's location or any suitable area that complies with road safety regulations.

Before making a booking, either online or over the phone, you are required to agree to our terms and conditions to ensure the service we provide, suits your needs. These terms are clearly outlined on our website and must be acknowledged by checking the relevant box when booking online. Please do not make any bookings or make any payment, if you have not seen our terms and conditions.

Please note, Last Check assumes no responsibility if you choose to disregard or overlook the terms that apply to your situation prior to making a booking. Please note that some terms have been mentioned multiple times across various sections to ensure that you do not overlook any important details, even if you focus on a specific topic.

About Our Inspections

Our service is a visual roadside inspection, meaning no vehicle components will be removed or repaired on the third-party vehicle. We guarantee that the vehicle will remain untouched during the inspection, and we only assess what the vehicle owner permits.

We do not offer mechanical repairs under any circumstances, nor do we provide repair quotes. Our service is purely advisory. We do not make decisions on anyone's behalf, even if requested, and we never advise clients to purchase or not purchase a vehicle. Clients are free to seek repair quotes from authorised service providers with the necessary permissions to work on the vehicle.

Our role is to assess the vehicle as presented and provide a condition report to assist clients in their decision-making. Diagnosing the cause of any faults is a separate service, which cannot be performed during the inspection. Such diagnostics can only be conducted at a service centre with authorisation to disassemble and inspect parts as needed.

We do not comment on the vehicle's history or ask the seller about past usage, even if requested. Additionally, we cannot predict any future issues with the vehicle following the inspection.

It is the buyer's responsibility to ask the seller any specific questions and address concerns directly before booking an inspection with Last Check.

When possible, we verify vehicle plates and documents and provide a vehicle history report from official Australian government sources (https://www.ppsr.gov.au). However, verifying the authenticity of the vehicle remains the sole responsibility of the purchaser and can only be confirmed by relevant authorities.

Please note, even vehicles with a PPSR clearance may still have legal issues. It is the buyer’s responsibility to ensure the PPSR certificate is valid, and that the vehicle has a clear legal title, as this is not a service we provide. Last Check's report is limited to evaluating the vehicle's performance and mechanical condition.

Our inspections are strictly visual, conducted on the roadside, and we are not authorised to handle legal matters or issue legal documentation.

In the event of any damage caused to a third-party vehicle during the inspection, Last Check will resolve the matter directly with the vehicle owner. Clients are not required to pay any access fees or be involved in this process.

As we conduct inspections on the roadside, external factors such as lighting, noise, and weather conditions may impact the quality of the inspection and the photos we provide. That said, we only employ senior inspectors and use advanced technologies and diagnostic tools capable of revealing internal vehicle conditions without disassembly.

Major issues like engine, gearbox, electronics, and powertrain problems will be detected during the inspection. However, we do not check for normal wear and tear, and minor or cosmetic issues may go undetected.

If you require a more than what is mentioned above, including parts disassembly, our service may not be suitable. In such cases, we recommend taking the vehicle to a service centre equipped with a hoist and obtaining the seller’s permission to disassemble parts as needed.

Buyer’s Guarantee

The inspection report we provide is the property of the buyer or the individual named in the report. We will never send the report to the seller or any other party under any circumstances.

If the buyer wishes, they can share the report directly with whomever they choose, but they cannot request Last Check to send the report to any third party.

To assist buyers with negotiation or fault rectification before purchase, we may verbally inform the seller of any faults found on the vehicle. However, the seller will not receive the written report prepared for the buyer.

Buyers can seek our opinion on the vehicle we have inspected, but we do not advise whether they should or should not purchase it. The final decision is entirely at the buyer's discretion, and Last Check’s report is intended for advisory purposes only.

Seller’s Guarantee

All Last Check inspections are purely visual, and we guarantee that no vehicle components will be opened for diagnostic purposes, even if requested.

To ensure the seller's safety, we never remove the wheels, delete any computer fault codes, or push the vehicle to uncover faults.

Test drives are conducted strictly in accordance with the law and within the legal speed limits. We will never exceed these limits, regardless of any requests from the seller.

The vehicle will be returned to the seller in the same condition as it was received, unless the vehicle exhibits a fault during the inspection which we will inform the seller immediately.

Last Check does not collect or publish any personal information about the seller. Our inspections are limited to evaluating the vehicle's condition with the seller’s prior consent.

No test drive will occur if the seller does not provide consent. The seller also retains the right to terminate the test drive at any time.

Sellers may request to terminate the inspection at any time without obligation.

We only publish photos taken during the inspection and information about the vehicle's condition. We will only collect the vehicle's registration paper if the seller agrees or if it is left in the vehicle before sale.

We do not ask for legal or personal details about vehicle ownership, nor do we request the seller’s ID or any other legal documents.

The decision to share the registration paper with us rests with the seller. It is the buyer's responsibility to verify the registration paper or any other legal documents they wish to review.

We do not ask the seller to disclose the vehicle's past or current usage unless they are willing to provide this information.

Confirming the legality of the vehicle, its past modifications or usage, and other legal matters remains between the buyer and the seller. Last Check's report is limited to assessing the vehicle's condition as presented at the time of inspection.

Our Guarantee to All Clients

All our Vehicle Inspectors are highly professional and have extensive industry knowledge. They will show their ID to the seller upon request, providing peace of mind and ensuring you know who you are dealing with.

Inspectors liaise directly with the sellers and will do their best to address any emergencies the seller might experience, working towards finding an appropriate solution. 

During the vehicle inspection, no parts of the vehicle will be opened, even with the consent of both parties. We are committed to ensuring the vehicle remains untouched throughout the inspection.

All road rules will be observed, and our vehicle inspectors will not exceed speed limits during the test drive. If the vehicle is not registered, no test drive will be conducted unless the seller provides a trade plate, which is typically available only through dealerships. A minor test drive may be conducted within the seller’s vicinity, provided the vehicle does not go onto the road.

During the inspection, all activities must comply with the law, including avoiding burnouts, parking in no-stopping zones, unsafe areas, or obstructing traffic. Both parties must ensure that the inspection takes place in a safe and legal location before making any booking.

We must consider the needs of both parties for each inspection. We are committed to respecting the seller’s property and adhering to our contract, as any breach could result in legal action from the seller.   

No services other than those outlined above will be provided by Last Check. All clients must agree to these terms in full, with no exclusions, before booking an inspection. If you do not agree with these terms, please do not make a booking, as Last Check will not be responsible for unmet expectations.

About Our Reports

Last Check Pty Ltd is an Australian-registered vehicle inspection company. All Last Check inspection reports are issued under the registered company number 623340214, not under the individual inspectors. 

Apart from the inspector's first name and public company information, our vehicle inspectors are not authorised to provide additional details such as their address, mechanical licence number, driver's licence number, phone number, email address, or any secondary workplace.

Other than the sample report available on our website or by contacting Last Check directly, no personal or additional information about the company or the inspectors can be requested or provided.

All our vehicle inspections are completely independent. Our inspectors are prohibited from taking sides or accepting bribes or gifts from either party. The vehicle inspection report provided by Last Check reflects our opinion on the vehicle, and others may have differing views.

These terms are final, and all clients must agree to them before engaging with Last Check or ordering an inspection. We aim to deliver the reports within 24 hours of the inspection. However, if further investigation or follow-up is required, it may take longer.

It is the client's responsibility to download the report for future reference. We retain all reports in our database for a maximum of 6 months post-inspection. If you lose your report, we can assist within this period. After 6 months, reports will be automatically deleted from our system, and recovery will not be possible.

 

Liability

Last Check does not receive payment for providing legal services such as verifying a vehicle’s legitimacy, odometer accuracy, ownership status, or similar matters. We are not liable for services we do not provide.

Our general roadside visual inspection is not comparable to an inspection performed at a workshop with a full setup, including tools, hoist, and permission to work on the vehicle. For a more thorough inspection, please book an inspection at a fixed location with the necessary permissions.

Other than a screwdriver for opening covers such as the OBD2 port cover or fuse box lid, a jack or ramp, a torch, a camera, and similar basic items, we strictly do not use any tools on the third-party vehicle.

Mobile roadside inspections offer convenience when the seller does not agree to take the vehicle to a workshop or grant permission for work to be carried out before purchase. As mentioned, our service is a general visual roadside inspection requested by a potential buyer for a vehicle that belongs to a third party.

We only lift the vehicle from one corner and do not elevate it fully on the roadside. We must also be mindful of road hazards, traffic, lighting, weather conditions, and restrictions imposed by the vehicle owner, as we are committed to returning the vehicle untouched.

Our service does not provide any warranty and has no legal value, such as E-Safety, brown slip, blue slip, or defect removal. Our service is limited to providing feedback on the vehicle we have inspected, which may differ from other opinions. It is unlikely that two inspectors will provide the exact same opinion unless the vehicle is flawless or new.

We inspect the vehicle as presented within a timeframe of less than 2 hours and accept no liability if the vehicle’s condition changes after the inspection. Since we leave the vehicle with the owner, its condition may change mechanically or structurally, even if it has not been driven.

Our client compensation is limited to the amount paid for the inspection. Excluding wear and tear, cosmetic issues, fluid leaks, and electronics, we may offer a partial or full refund only if a severe engine or gearbox problem is found within a maximum of two days after the inspection, subject to the following conditions:

1. The vehicle’s odometer should not exceed the mileage reported in the inspection report by more than 30 km.
2. The issue must be reported within two days or earlier from the date of the report.
3. There should be no issues with the affected item as per the report.

For example, if we have noted that the engine has poor idling or a leak, the engine is considered faulty in general. Further issues may be discovered during a workshop diagnosis; however, if any problem is reported with the engine or gearbox, including minor issues like low oil, no refund will be provided.

To process a refund, you must have a report from the vehicle manufacturer and not a local mechanic. For instance, if your car is a Toyota Corolla, we only accept a report from Toyota itself. Reports from authorised workshops or workshops licensed by the manufacturer are not accepted. You may choose the nearest manufacturer to where you live for this service.

We have the same responsibility to both buyers and sellers and must adhere to our contract. For a comprehensive hands-on inspection, please refer the vehicle to a workshop with a hoist facility and permission to work on the vehicle. Our service is designed to offer a quick and hassle-free visual roadside inspection to assist you in purchasing a used vehicle as fast as possible.

Get a Used Vehicle Warranty

 Many companies in Australia offer used vehicle warranties, which can provide peace of mind after purchase since no one can predict a vehicle’s performance the following day.

Used vehicle warranties typically cost between $500 to $4,000 per year and come with strict terms and conditions. Coverage and costs vary between providers, and most insurers will not warrant vehicles with more than 280,000 km on the odometer, so please keep this in mind.

The cost of the warranty increases with the vehicle’s distance travelled and age, and the liability per item decreases. Coverage also depends on the vehicle’s condition at the time of purchase. Most insurers will not cover vehicles with pre-existing mechanical, electrical, or structural faults, so it is important to review their terms and conditions and declare all relevant information accurately to ensure coverage if you need to make a claim.

Used vehicle warranties generally do not cover pre-existing issues, which will be identified if the insurer’s technician inspects the vehicle before approving coverage. It is advisable to be aware of all pre-existing issues to avoid complications.

Last Check is not affiliated with any warranty providers and does not receive any commission from them. It is the client’s responsibility to research and arrange any warranty they wish to purchase after the vehicle inspection.

We also do not handle legal matters such as ownership, odometer tampering, or the vehicle’s past use. We focus solely on the mechanical status of the vehicle at the time of inspection. We do not question the seller or report on their details unless the seller chooses to disclose information and asks us to pass it on. Our role is limited to conveying such messages without further involvement.

 

What We Check

The amount we charge per inspection is strictly limited to the inclusions specified for the service you have selected. No additional services beyond those listed on the service page you chose will be provided. The client will not be charged for any service other than what was selected, and Last Check does not offer any extra services.

It is important to review the inclusions of the service you have ordered to ensure you are satisfied with everything before making a booking.

Our inspection plans are tailored to the type of vehicle. For example, the service inclusions for a 4WD vehicle differ from those for a hybrid car, and so on.

Our service is limited to assessing the mechanical condition of the vehicle at the time of inspection only. We cannot predict if the vehicle will encounter issues in the future, as predictions are not part of the service we provide.

The condition of the vehicle can change suddenly, just like any other machine. A vehicle that is running smoothly can unexpectedly stall and stop working, and we cannot predict such occurrences even right after the inspection.

 

What We Do Not Check

Count on one of the most detailed inspections in global market. We do not take any chances, and our checklist is beyond comprehensive. We check as much as possible on any vehicle and take pictures for you as well to see that things have been in working order based on the plan you have chosen.

If you compare our reports to most others anywhere in the world, you will clearly see the difference and our extra-large picture albums remove any doubts as well since you can see with your own eyes most of the things that have been inspected.

At the same time taking pictures of many things is not possible such as test drive and the actions taken during the test, noise, smoke, suspension feelings, shuddering, smell and many more.

Different vehicles have different inclusions and options, and some options are not the same even across the same models.

Apart from the service inclusions listed on our website for which you have chosen and paid, no additional checks will be performed. It is crucial to review the service inclusions and select the right package for your inspection to ensure you do not miss out on any aspects you wish to be inspected.

We cannot legally inspect matters such as odometer tampering or legal issues like fraud or theft, and we will not ask the seller any legal or personal questions.

All visible parts of the vehicle included in your plan will be inspected where possible. However, we do not move any parts or remove any screws for inspection. We are committed to respecting all vehicle owners, and this is a responsibility we take very seriously.

While brake functionality and ABS are checked during the inspection, we cannot assess the thickness of brake pads or the condition of brake discs, as the wheels remain on the vehicle during the test.

We do not check the following:

ALL ITEMS LISTED BELOW ARE CONSIDERED MINOR AND CAN BE CHECKED BY ANYONE WITHOUT TECHNICAL KNOWLEDGE. THE MAIN ASPECTS, SUCH AS POWERTRAIN ISSUES, CHASSIS, SUSPENSION, SAFETY, AND OTHER CRITICAL COMPONENTS, WILL BE THOROUGHLY INSPECTED.

• Alarm/security system
• Engine number (VIN however gets checked both physically and online)
• Whether the engine or parts are original or aftermarket
• Legal documents
• Personal information of the seller or buyer
• Modifications legality ( Unless engineering certificate exists)
• Modified parts (unless disclosed by the seller)
• Trip meters
• Odometer tampering (We can however inform if the vehicle’s condition does not match the odometer)
• Normal and age-related wear and tear
• Small cosmetic issues (e.g., scratches, kerb rashes, small dings)
• Rainwater leaks inside the cabin (Unless leak mark is present)
• Entertainment system components (e.g., CD or DVD player, dashboard LCD options)
• Cruise Control (if deemed unsafe)
• USB ports
• Bluetooth, phone chargers, and phone connectivity
• Aftermarket add-ons
• Automatic parking
• Steering Wheel’s Buttons (We still check most times)
• Automatic wipers
• Exact source of fluid leaks
• Airbags (Since real collision is needed)
• Rotors, drums & brake pads condition (Since we do not remove the wheels)
• Lane departure, auto braking, reverse sensors
• Windscreen and all other glass warmers
• Apple CarPlay, Android Auto (Stereo & head unit however get fully inspected)
• Entertainment system such as rear passenger screens
• Anything linking the mobile phone to the vehicle
• Seat massagers
• Vehicle options beyond common features
• Anything deemed risky during the test drive
• Reverse and brake lights (unless assistance is provided by the seller)

Issues such as oil leaks are slow processes, and old leaks can contaminate a larger area when the vehicle is in motion. Therefore, pinpointing the exact source of the leak is not possible during a roadside inspection.

Modern vehicles come with various technologies, including lane departure warning, brake assist, emergency brake alarms, heads-up displays, auto-driving modes, and other advanced systems. While we cannot fully test all these features during our inspection, we strive to check as many items as possible and provide you with the most comprehensive report available.

We do not inspect anything deemed risky to the public or that could endanger other road users. This decision is at the discretion of our inspector, considering road rules and weather conditions.

Please note that we do not seek assistance from the seller or anyone else. It is our responsibility to conduct the inspection as thoroughly as possible without external intervention. However, if the seller offers assistance and it is safe to do so, we will accept it and check extra things such as reverse and brake lights etc. We however do not accept any assistance or intervention in inspecting the mechanical and structural parts of the vehicle.

Vehicle’s Modifications

It is the buyer’s responsibility to ask the seller about any modifications and inform Last Check before booking the inspection to ensure we can assist appropriately. Except for the modified car inspection service we offer, we do not check the vehicle’s modifications under any other service, and we do not charge the customer for this.

Our service is limited to fault-finding through a visual inspection of a second-hand vehicle. We cannot detect all modifications the vehicle may have or had in the past.

For instance, if the buyer informs us that the vehicle has an aftermarket intake installed on the engine, we will inspect the intake to ensure it is functioning properly without touching the vehicle or opening any parts. If you need a detailed count of modifications and their specifics, this service is not suitable for you, and you should not make any booking.

We do not ask personal questions from the vehicle owners and do not check any legal papers except for the registration paper or any other documents the seller is willing to share.

We also cannot detect old or removed modifications. For example, if the vehicle previously had a suspension lift but has since been returned to its original condition, we will only comment on its current state and cannot definitively state what modifications were done in the past.

The legality of modifications is the responsibility of both parties. Under no circumstances can we confirm whether the vehicle is legally roadworthy. This must be verified directly with the Roads and Maritime Services of your state however if the engineering certificate exists, and the vehicle is registered, the vehicle should be legal.

A vehicle might have been modified without an approved engineering certificate and may face issues with police or during registration. The buyer must obtain all legal documentation from the seller and ensure the vehicle is fully compliant with road regulations. Some modifications might be mechanically sound but require a special permit or engineering certificate.

Not all modifications require an engineering certificate. Engineering certificates are generally needed for critical changes, such as suspension or GVM upgrades, significant powertrain modifications, or conversions like campervan setups. A quick phone call to your local Roads and Maritime Services can clear up any doubts and provide peace of mind before making a purchase.

We do not drive unregistered vehicles unless a trade plate or temporary permit, which makes it legal on the road, is provided. If our inspector is stopped by police while driving an unregistered vehicle and the seller has not disclosed any issues, all costs and legal ramifications will be the responsibility of the seller.

Cosmetics

Wear and tear, along with age-related cosmetic issues, are common across all vehicles. Most vehicles will have scratches, surface rust, small dings, paint fading or imperfections, kerb rash, and minor dents. The extent of these issues varies, with some vehicles being better maintained than others.

We do not include wear and tear or minor cosmetic checks in our inspection service. Our focus is solely on reporting structural damage and major dents that require repair.

If you receive positive feedback from us and decide to purchase the vehicle, we strongly recommend inspecting it in person to ensure you are satisfied with its cosmetic condition.

While over 95 percent of people are generally okay with minor cosmetic issues, there remains a 5 percent minority who are very particular. If you fall into this category, it’s essential to view the vehicle yourself before committing to purchase since our focus is only on mechanical, structural and safety issues.

Our report reflects our opinion, which may not align with yours. It should not be used to determine your satisfaction with the vehicle’s cosmetic condition.

If you’re buying from interstate and cannot view the vehicle yourself, please be aware that we do not take responsibility for its cosmetic condition. Consider this carefully before making your final decision.

ALTHOUGH REMOTE PURCHASE BASED ONLY ON REPORTS AND PICTURES MAY SEEM CONVENIENT TO SOME MINORITIES, WE STRONGLY DISAGREE WITH THIS APPROACH. BE AWARE THAT SMALL DETAILS MAY BE MISSED IN PHOTOS, AND INSPECTING THE VEHICLE IN PERSON IS THE ONLY WAY TO FULLY SECURE YOUR INVESTMENT.

IF YOU DISAGREE WITH THIS TERM, OUR SERVICE IS NOT SUITABLE FOR YOU, AND PLEASE DO NOT MAKE A BOOKING. IF YOU HAVE ALREADY MADE A BOOKING AND REALISE THIS TERM LATER, PLEASE CONTACT US IMMEDIATELY, AND WE WILL ISSUE A FULL REFUND.

Pictures

At Last Check, we elevate the vehicle inspection process by providing an extensive picture album of up to 500 photos per inspection with dimensions around 640 x 480 Pixels. This allows you to see as much detail as possible. This level of thoroughness is unique not just in Australia but globally.

The photos are taken live during the inspection by our inspectors themselves, and we do not use professional photography. For instance, the inspector will capture multiple images of the underbody while inspecting the chassis, but these will not be professionally staged.

Keep in mind that lighting conditions, vehicle cleanliness, and weather can affect the quality of the photos. For example, on a rainy day, small scratches may not be visible as the vehicle will be wet. Similarly, if the vehicle is dusty or cluttered inside, it may not be fully captured in the photos.

Certain issues, such as hail damage or small dings, might not be visible in the photos, and some details may be missed despite our best efforts. During the report preparation, we will remove poor-quality images that do not clearly show issues.

For example, if images of the rear seat are of poor quality, they will be discarded. We do not offer additional photography after the inspection. However, any significant faults will be included in the report, except for normal wear and tear, stains, and minor cosmetic issues.

Although the report you receive may include hundreds of photos, do not expect to see every detail you might want. Confirming the cosmetic condition of the vehicle remains the buyer's responsibility. This can be assisted by a video call with the seller if you are buying remotely and cannot see the vehicle in person.

Remember that photos and video calls cannot fully replicate an in-person inspection. If you are purchasing the vehicle remotely, please keep this in mind.

The photos will remain the property of Last Check and may be used as evidence or for further analysis. Selected photos may be published online, but none will include personal documents and will be limited to the vehicle and the inspection area.

If the seller or buyer does not agree to having pictures taken, they should notify us before the inspection begins or at the time of booking. In such cases, we will exclude pictures from the service. This will impact the report, resulting in many pages remaining blank, and we do not recommend proceeding without pictures. For details on how we handle picture privacy, please refer to our Privacy Policy. 

Purchasing Remotely

Purchasing a vehicle remotely carries significant risks, especially if the vehicle is valuable, if you are particular about small cosmetic details, or if you are unfamiliar with the seller. While remote purchasing offers convenience, it is not something we recommend.

We strongly advise against buying a vehicle remotely. We have encountered cases where buyers were scammed or disappointed by minor cosmetic issues, although these instances are rare.

Viewing the vehicle in person before purchase is the buyer's responsibility. We cannot be held accountable if the buyer chooses not to inspect the vehicle firsthand. Our service is limited to providing feedback on the vehicle's condition through observation only, without disassembling any parts.

Don’t make any payments based solely on the pictures we provide and the verbal conversation you have with us. The pictures are resized, and you cannot zoom in to see finer details. Many small cosmetic issues that might be significant to you could be missed in the images. Please be aware that the pictures are meant to give you a general overview of the vehicle, not a detailed examination. They should not replace your own visual inspection.

We have seen cases where buyers were scammed, where vehicles were subjected to abuse after our inspection because the owners wanted a final joy ride, and where buyers were disappointed over cosmetic issues, these problems have all occurred when the purchase was made remotely.

We do not endorse remote purchases and strongly encourage you to reconsider if you like the vehicle but cannot visit its location before completing the purchase. Please do not make a booking if you do not agree with this term. If you have overlooked this information and have already made a booking, please contact us before the service, and we will issue a full refund with no questions asked.

 

Lifting the Vehicle

We jack up vehicles only when necessary, such as when there is insufficient ground clearance to inspect the underbody. To protect the chassis and the jacking points of the vehicle, we prefer to use a ramp whenever possible and avoid jacking. Inspecting the vehicle on all four wheels allows for a more thorough check of the suspension, as parts and bush cracks are more apparent when the vehicle is lifted by the chassis and the suspension is hanging without any weight on top.

We do not jack up vehicles if there isn't enough ground clearance for the jack to be safely placed. For example, vehicles with lowered suspensions, side kits, low-rider sports cars, and most supercars cannot be jacked up. This is to guarantee that we do not risk damaging the vehicle.

If you have one of these vehicles, you need to arrange access to a hoist at a service centre for us to use temporarily to inspect the underbody. If the vehicle is yours and you still wish to have it jacked up despite the risks, you must do so yourself using your own jack after our inspection.

The underbody must also have enough space for the jack stands. We use jacks and jack stands for safety. Inspecting the underbody without jack stands is against WHS regulations and will not occur. Please ensure you have informed the owner that the inspector will safely jack up one side of the vehicle or use a safe ramp to inspect the underbody.

We will not jack up any vehicles if it poses a risk to our staff’s safety, as our inspections are conducted on the roadside. If the area is deemed unsafe for us or the public, we will not jack up the vehicle.

If the seller does not consent to the vehicle being jacked up, we will respect their decision, but it is good for the buyer to know this condition before making any booking. Some organisations, such as certain auction yards, do not permit jacking up vehicles, and we will adhere to their rules. It is the buyer's responsibility to confirm these details with the seller before booking an inspection to avoid any issues.

Suspension & Tyres

Suspension components wear over time and are affected by how the vehicle has been used and its age. While suspension parts and tyres naturally wear with age and mileage, replacement is only necessary when they are no longer safe or legal.

A thorough inspection of the suspension is best done with the vehicle on a hoist, as this allows all wheels to be off the ground. On the roadside, we may only lift one wheel or not jack the vehicle up if there is sufficient ground clearance.

When inspecting tyres and suspension components like shocks, bushes, and ball joints, we report only what requires replacement at the time of inspection. Just as doctors may have differing opinions, so do mechanics, and no two assessments are exactly the same unless there is an obvious fault, such as a significant dent.

We do not exaggerate the condition of the suspension. For example, a ball joint with minor wear is considered usable and not reported as a fault. Similarly, a tyre with low tread but still legal is not deemed faulty by us, although a different mechanic might recommend replacement.

Mechanics sometimes recommend replacing parts during safety checks or registration renewals, which may differ from our assessment. Unfortunately, some of these recommendations can be a tactic to generate additional revenue. For example, a shock absorber with minor oil seepage may still have a long service life when most of the fluid is intact, but some mechanics might advise replacement unnecessarily. This practice, though morally questionable, is unfortunately common.

We only report parts that are clearly unsuitable for use, and our opinion may differ from others. For a more detailed inspection of the suspension, we recommend taking the vehicle to an authorised workshop with hoist facilities.

Jumpstarting

Jumpstarting vehicles with a dead battery is not part of our services and is not listed among our offerings, so we do not charge customers for it.

Jumpstarting a vehicle can sometimes damage the ECU or other electronics, especially in modern luxury, performance, and supercars. As a precaution, we do not perform jumpstarts unless the seller consents and we have the appropriate jump starter available. While we typically carry a jump starter and jumper leads, it is important that we are informed beforehand if the vehicle requires a jumpstart.

In very rare cases, we might jumpstart a vehicle if the seller provides permission and we are equipped with the necessary device. However, if the vehicle requires a jumpstart and we are not informed at the time of booking, we cannot guarantee that an inspector will have the device.

If our inspector has the device but the seller is not present to authorise the jumpstart, we will only inspect the vehicle with the engine off. If we assess that jumpstarting the vehicle would be unsafe, we will not proceed.

We do not recommend scheduling an inspection for a vehicle that cannot be started, as this limits our ability to assess electronics and engine performance.

It is the buyer’s responsibility to inform us if the vehicle requires a jumpstart before booking an inspection.

Test Drive

Test drives are only conducted when it is legal to do so. We will only test drive vehicles that are registered and fit to drive. For example, if a vehicle's indicator is not working, we cannot legally drive it, and we will not break the law.

All actions taken during the inspection are done in accordance with the law and with the full consent of the vehicle owner. If the owner does not consent to a test drive, we will not proceed with it. Please ensure that the seller is agreeable to a road test before engaging our services or inform us in advance if you do not want the vehicle to be driven without their consent.

We will not conduct a test drive if the vehicle has major issues such as significant oil leaks, non-functional brakes or reverse lights, faulty brake systems, excessive smoke, bald tyres, or any other safety concerns identified by our inspector.

If the vehicle is unregistered, we will not drive it unless the seller provides a permit or trade plate. Getting a permit is very quick and affordable for all and must be obtained before the inspection.

The test drive will be conducted around the local area, avoiding highways as much as possible. During the test drive, we strictly adhere to traffic laws, do not exceed speed limits, and refrain from performing any burnouts or stunts.

We do not test drive manual gearbox prime movers and Road Ranger gearboxes ourselves due to the risks involved and the complexity of these machines, which require careful attention during operation. Instead, we sit alongside the owner and provide up to 30 commands based on the vehicle's specifics. This method is significantly more accurate than driving the vehicle ourselves and takes longer than typical test drives.

For automatic prime movers, we will drive the vehicle unless the area is deemed busy and unsafe or if a trailer is attached, in which case we will not perform the drive. Our truck inspectors hold HR licences and are qualified to drive any small or large trucks or buses in Australia, provided there is no trailer connected, which requires a different licence.

Inspection at a Workshop

Roadside mobile inspections of third-party vehicles offer convenience and require minimal coordination. However, no matter how thorough we are, a visual roadside inspection cannot match the detail of an inspection conducted at an equipped service centre.

Without permission to lift the vehicle, open parts if necessary, and work on the vehicle, our roadside inspection is limited. We can only lift one side of the car to inspect the underbody as much as possible. Given that the vehicle belongs to someone else, we are restricted to a visual assessment only.

For roadside inspections, we use only a camera, a torch, some scanners, and our observations. No tools will be used on the third party’s vehicle and no parts will be disassembled.

While many issues, such as oil leaks and body damage, can be detected during the inspection, some issues may remain unnoticed. Modern vehicles often have splash covers under the engine that limit visibility, and we cannot remove these covers on the roadside.

There is always a possibility that a mechanic might find additional issues when the vehicle is taken for registration or service. Potential issues are often related to the suspension and underbody but are not limited to these.

We provide an independent opinion based on the vehicle’s condition. If a component is functioning adequately for its age, we do not classify it as a repairable item. However, other mechanics may recommend changes or reconditioning, particularly during service or registration. For example, a worn CV joint that is still operational might be deemed acceptable by us, but a mechanic might suggest replacement to meet registration requirements. Unfortunately, some mechanics may use this as a method to generate additional revenue, even if the part still has a significant amount of life remaining.

If you need a more detailed inspection, you should obtain consent from the seller and take the vehicle to a service centre with the necessary equipment and permission to work on the vehicle.

Choose your mechanic carefully, as some may exaggerate issues to scare clients into unnecessary repairs. If you are not satisfied with what the mechanic says, you can contact us and we will try to help you as much as possible and let you know whether a part really needs replacement or it is too early.

When buying a used vehicle, understand that it will have worn parts and minor issues. Reconditioning all minor issues may not be cost-effective, and buying a new vehicle might be a better financial decision if you plan to invest heavily in reconditioning.

Please consider this carefully before booking a roadside visual inspection. Last Check is not responsible for issues found at the workshop, and our expert opinion may differ from that of other mechanics.

Hybrid Vehicles

Hybrid vehicles are visually inspected in the same manner as all other vehicles. However, they also have a hybrid battery and an electric motor that require specific attention. Both the hybrid battery and electric motor are enclosed units, like the internal combustion engine at the front, and cannot be inspected internally.

For the hybrid battery, if the vehicle’s ECU is functioning and readable, we can use advanced diagnostic tools to determine if the battery needs replacement at the time of inspection. We can also check and assess the battery's performance, including its charging, recharging, and operation in EV mode, which provides insight into how well the battery is maintained. This can accurately give us a view of the battery’s overall health and performance which is normally sufficient before purchase.

However, we cannot evaluate the battery’s rate of depreciation, as accessing the battery typically requires removing seats and is not permissible on the roadside. Handling the hybrid battery improperly can be hazardous and, in some cases, fatal and is illegal across Australia.

The assessment of the hybrid battery’s condition is only valid for the day of the inspection, as the battery, being an electrical unit, may fail at any time. If the ECU is faulty or unreadable, we can only provide a visual check of the performance, and we cannot determine if the battery needs replacement since no communication can be made without ECU’s response. 

For a more thorough evaluation of hybrid vehicles, you should take the vehicle to the manufacturer or an authorised service centre with the capability to work on the vehicle and remove parts if necessary.

Work on hybrid vehicles must be conducted in compliance with strict government regulations, using protective clothing such as dielectric boots and electrical safety gloves, and should be performed only at an authorised service centre.

The same applies to the electric motor. We can confirm whether the electric motor is operational at the time of inspection and show you its functionality if you are present. We also drive the vehicle in EV mode to ensure the motor is well functional. However, the report is valid only for the day of inspection, and the electric motor may cease to function at any time.

If you are present during the inspection, we can demonstrate the electric motor’s operation. We highly recommend attending the inspection to observe this firsthand. For a more thorough check of the battery, you should take the vehicle to a service centre authorised to remove seats and floor mats to access the battery directly. This task can be complex and is generally considered a significant job depending on the vehicle’s design.

Electric Vehicles

Working with electric vehicles must adhere to strict government regulations, using only protective clothing such as dielectric boots and electrical safety gloves, and must be conducted only at an authorised service centre. Any repair or inspection involving the battery pack outside of an authorised workshop can be dangerous, potentially fatal, and is strictly illegal in Australia.

Electric vehicles are essentially computers on wheels, and their performance and features can change with software updates. For instance, a new software release for a Tesla Model 3 might adjust regenerative braking or lane departure settings differently from previous versions. This capability is a key advantage of EVs, allowing them to evolve significantly through software updates.

Unlike gas-powered vehicles, most electric vehicles do not use OBD2-compatible scanners for diagnostics, as they lack a combustion engine. Instead, their onboard computer system alerts you to non-physical issues, such as battery or electronics malfunctions. However, some electric vehicles still feature OBD2 ports, which provide limited diagnostic information however faulty components still will be indicated on the dashboard or through onboard warnings in most cases.

While we cannot assess the battery’s rate of depreciation, but we can evaluate its performance during the inspection including holding charge, battery consumption in different scenarios, regenerative braking and other functions.

Our inspectors, who are highly trained in EV technology, will monitor the battery’s performance from the start of the inspection, including with the air conditioning on to its maximum capacity. If the battery depletes unusually quickly for its age and mileage, we will report it to you to ensure you have complete confidence.

An EV with a functional battery can potentially fail suddenly, similar to any rechargeable battery, though this is very rare. We have not encountered such cases but acknowledge that it is a possibility.

We do not test charging as we do not take the EV to a charging station. However, we take no chances with electric vehicles. Our specifically trained EV inspectors thoroughly check every visible part of the vehicle, including the underbody, suspension, exterior, previous collisions and rust, paint condition, tyres, brake system, interior, electronics, battery performance, safety features, and conduct a road test. Rest assured that nothing major will escape our attention, as the inspection is carried out by knowledgeable electric vehicle specialists rather than general mechanics. For more information, please refer to the table of contents on our electric car inspection page.

LPG Vehicles

Inspection of LPG-powered vehicles is conducted similarly to other vehicles. We check all accessible parts and will report on the LPG unit’s performance, provided that the cylinder is full and operational. Our inspection is limited to a visual assessment of the LPG unit and its components; we do not perform any in-depth inspections on the roadside.

We do not handle the LPG unit, its hoses, or regulators, as this poses severe risks to both our staff and the public. Performing any LPG-related work is prohibited by law on the roadside and must only be done at authorised LPG workshops.

Working with an LPG unit requires specialised knowledge and should only be performed by an authorised LPG service provider. If we provide positive feedback about the vehicle, we highly recommend taking it to an authorised centre for a professional inspection of the LPG system to ensure its full functionality and perform a leak test if you deem it is necessary.

If you receive a negative report from us, it is advisable to avoid further investment and consider other options.

Legal Matters

Last Check does not provide any legal services. Our fee covers only the visual mechanical and cosmetic inspection of the vehicle. We do provide a PPSR certificate from government sources; however, we cannot comment on the legitimacy of the report. We do not handle any legal inquiries from the seller and do not interfere in transactions.

Odometer tampering cannot be legally proven based solely on discrepancies in vehicle condition or mileage, unless government data is disclosed. We do not offer this service, even if requested. It is the responsibility of both the buyer and seller to ensure that the vehicle has no legal issues, and that the odometer has not been tampered with. Odometer tampering can be achieved through methods such as ECU adjustments or manual resets, often leaving no detectable signs.

While detecting such tampering can be a full-time job for some, it is relatively straightforward in certain cases. For instance, in NSW, the Service NSW app allows you to check vehicle history for free by entering the plate number, and various private providers offer vehicle history reports that include odometer readings from different times in the past.

Scammers may engage in various illegal activities, such as altering engine numbers without notifying authorities. In such cases, the engine number on the registration paper may match the PPSR report but differ from the number on the engine block. Additionally, some scammers might reprint engine numbers, replace parts, or tamper with odometers. Only legal experts can address these issues if they have the owner's consent.

It is crucial to thoroughly check all legal aspects and avoid guesswork, especially when purchasing a valuable vehicle. We examine the registration paper and other documents but cannot confirm their legality or authenticity. Fabricated documents, such as registration papers and engineering certificates, although rare, have been encountered.

These issues are more common with classic vehicles but can also occur with other types. Private sellers may not always be as transparent as dealers, who are legally required to disclose all relevant information, though not all adhere to these regulations. If you believe you have been scammed, especially by a car dealer, you can report the matter to the relevant authorities. However, it is always advisable to thoroughly investigate and verify the vehicle’s history before making a purchase to avoid unnecessary headaches.

States’ Laws

Each state has its own transport regulations, and Last Check is not in a position to provide clients with advice on these matters. Not all states have the same level of strictness. For example, a vehicle registered in NSW may require modifications before it can be registered in other states.

The requirements can also vary depending on the chosen service provider in the destination state, as some are more particular than others, and this is unavoidable.

Mechanical and structural modifications may present challenges when transferring registration between states. It's essential to check with the relevant authorities in your state or consult the service provider you plan to use for registration before making a final decision.

In many cases, interstate mechanics may not approve the registration without repairs, even if the vehicle seems fine to us. If you're planning to re-register the vehicle, it's a good idea to allow for potential issues the mechanic may raise.

Just as no two doctors have the same opinion, mechanics also differ in their assessments, and this is to be expected. One mechanic may identify an issue, while another may pass the vehicle without concerns. Suspension and underbody components are the most common areas mechanics tend to focus on.

For example, minor dampness in a shock absorber, which is reasonable given the vehicle’s age and still functional, would be acceptable to us. However, an interstate mechanic may not pass it, so be prepared for such differences if applicable. Unfortunately, some mechanics may intentionally flag such issues to generate more revenue, which is disappointing but a common occurrence.

Last Check only inspects the mechanical aspects of the vehicle and reports any faults. It is the buyer’s responsibility to verify with the relevant authorities that any modifications won’t cause issues during the registration transfer process.

Vehicle History Report - PPSR

Last Check will provide you with all the information available in the PPSR database (Australian Government’s website) at the time of inspection. Please note that some details may not have been updated in the PPSR report or may require further updates by the government. Last Check cannot be held responsible for any outdated information provided by the PPSR.

In some cases, the vehicle’s history may not be present in the government database, meaning the VIN may not be recognisable, which is beyond our control. Additionally, the vehicle may have had an engine swap without the engine number being updated or reported to the authorities.

This is a rare occurrence and can be difficult to detect, as the engine number is stamped on the engine block, which we cannot inspect during a roadside inspection. It is not a part of any service we provide, and we do not charge anyone for this service. In most modern vehicles, it’s also impossible to view the engine number without disassembling certain parts.

It is the buyer’s responsibility to contact the PPSR or other relevant authorities for more information. It’s also advisable to obtain a written statement from the seller confirming that the engine number and other key details have not been tampered with, as a precaution.

As mentioned above, these cases are very rare but good to keep in mind especially if you do not know the seller personally.

Repair Dispute & Post Purchase Inspections 

If you need to take action regarding a wrongful purchase or wish to dispute a repair or service you have received, our experienced team can assist you throughout the process. Our senior inspectors, who have extensive experience with tribunal and court cases, can provide guidance on whether you have a strong case before you make any bookings. However, please note that the final outcome is determined by the tribunal member or magistrate, and we cannot guarantee success even if the grounds appear to be in your favour.

You should assess whether this service is suitable for you before making any bookings. Feel free to ask as many questions as needed to make an informed decision. In some cases, we may advise you that we cannot assist or that your grounds may not be sufficient to win the case.

Before submitting your order for a Post-Purchase Vehicle Inspection or Repair Dispute Inspection, you must read and agree to the following terms. In some cases, we may also send you a text message outlining additional conditions based on your order. You will need to agree to these conditions before we can proceed with your booking and charge you for the service.

First and foremost, Last Check does not engage in legal disputes concerning vehicle ownership, odometer legitimacy, fraud, or any other legal matters. At Last Check, we take these inspections very seriously, ensuring a completely fair and independent assessment throughout the process.

Last Check will remain impartial in the event that the matter progresses to a tribunal or court. Our role is strictly limited to identifying and addressing the concerns raised, and we provide comments with complete fairness to all parties involved.

Last Check’s vehicle inspection is an independent assessment of the nominated vehicle, conducted according to the client's request.

While we will address and investigate all concerns raised by the client, if the inspector is unable to detect the issues at the time of inspection or if the client fails to demonstrate the extent of the damage during the inspection, no comments will be made on the problem based on the client’s prior experience alone or guesswork.

Last Check has no special affiliations with any client, dealership, or service provider, and the inspection report should not be considered personal. Our role is to fairly investigate the client’s concerns and report only on issues detected at the time of inspection.

There will be no guesswork or predictions in the inspection process, and the final report will not include undetected issues, even if the client presents photos, videos, or documents to prove their existence in the past.

This inspection is not intended to be taken personally by any party, including the client, the other party, Last Check, or the inspector.

The vehicle inspector will report all findings directly to Last Check, and the final report will be issued and endorsed by Last Check Pty Ltd (ACN 623 340 214), not the inspector personally.

Issues such as a blown head gasket or a faulty timing belt occur inside the engine and cannot be visually inspected without dismantling the engine. The same applies to the gearbox, clutch, and other internal components.

In such cases, Last Check will assess other factors and indicators to make an informed comment. Under no circumstances will our vehicle inspector perform any mechanical work or dismantle any vehicle parts, even with the client's consent.

This assessment is entirely visual, and no parts or components of the vehicle will be disassembled. We are obligated to make no alterations to the vehicle and leave it untouched during the inspection, particularly if you plan to take legal action.

Last Check guarantees that the vehicle will be inspected as presented and left in its original condition after the inspection.

If the client has concerns about specific areas, the vehicle must be taken to a service centre authorised to work on the vehicle and disassemble parts as necessary.

Last Check will provide photos or videos of any issues identified during the inspection to document their existence.

These photos or videos will be taken at the time of the inspection. Any images or videos provided by the client or other parties before the inspection will not be included in the report to maintain fairness.

The final report of the repair dispute or post-purchase inspection will only be valid if the client agrees to all the terms outlined above. This inspection cannot be booked or paid for online. We require a direct phone conversation with the client to understand their concerns and ensure we can be of assistance before proceeding with the inspection fee. The initial consultation is free of charge, and if we determine we are not the right provider for your concern, we will advise you and help guide you towards the appropriate service for your needs.

Please note that the vehicle inspection report reflects only Last Check’s opinion based on the findings at the time of inspection. Other companies may have different views, which is inevitable.

When We Do Not Provide Service

Our services are intended solely for advisory purposes to assist clients in making informed decisions. However, our advice may differ from others' opinions and could potentially lead to conflicts of interest in some cases.

If you have been a client in the past and were dissatisfied with the advice received, or if we believe our service may not meet your needs for any reason, we may decide not to provide service to you again and will issue a full refund if you have paid for the inspection.

This decision is made to respect your preferences and avoid further issues or unnecessary expenditure. Please be aware that this decision is at the sole discretion of Last Check, and we are not obligated to provide a reason if we are unable to offer service. If you have booked online, we will issue a full refund when processing your booking.

This decision should not be interpreted personally, as it is not based on personal opinions but rather on the suitability of our service for your needs. It is strictly related to the service we have provided or will need to provide and has no personal implications.

We offer specialised inspections and require the appropriate technician for each inspection. However, the availability of the right technician may vary, especially for more expensive vehicles, supercars, and heavy vehicles.

If we do not have the suitable technician available for your inspection, and to ensure that the report is as accurate as possible, we will be unable to accept your booking. In such cases, if you have booked online, we will issue a full refund and cancel your inspection.

Should a technician be available at the time of your booking but subsequently becomes unavailable, we will not assign your job to an unsuitable inspector and will issue a full refund instead.

Our primary goal is to ensure that our clients receive exceptional value for their money and an honest, fully independent opinion. If we have a past history with the seller or suspect a potential conflict of interest, we may determine that we cannot provide the service. In such cases, even if the booking has already been made, we will inform you that we cannot assist. A full refund will be issued, and we will endeavour to recommend an alternative service provider who can assist you.

Refund Policy _ Easier than Booking

We have made our refund policy easier than making a booking without any hassle or worries. At Last Check, our aim is to provide you with complete peace of mind when making a booking, which is why our refund policy is designed to be straightforward and transparent with no question asked.

We want you to have full control and to assess whether our service is right for you before any action is taken. We understand that situations can change, the vehicle might be sold before the inspection, or you might simply change your mind.

In such cases, rest assured that you will receive a FULL REFUND with no questions asked. Our refund policy is designed to be the most transparent and worry-free, ensuring that your money is safe and will not be wasted if you decide to cancel for any reason.

We are committed to advocating for your interests and ensuring that you do not lose money. To this end, we will communicate with the seller multiple times to arrange a suitable time and location for the inspection. We will only proceed with the inspection once we receive final confirmation from the seller on the day of the inspection. If the seller does not respond to our final call or text, despite prior arrangements, we will still cancel the inspection and inform you immediately.

You are in control throughout the process. You can choose to cancel your booking or nominate another vehicle for inspection without incurring additional charges, provided the inspector has not yet started travelling to the location. If the inspector has already begun travelling, the job is considered to have started, and no refund will be issued, even if the physical inspection has not yet begun.

If the seller is unavailable despite their promises, unfortunately no refund will be issued, as this is beyond our control, and we have solely counted on the seller’s promise. We only proceed with inspections based on the seller's confirmation, so it is crucial to ensure that you are dealing with the right person before booking an inspection.

It is the buyer’s responsibility to inform the seller that we only do a visual inspection and a test drive of the vehicle preferably with the seller present as long as the vehicle is registered, or the seller has a permit or trade plate.

You can reassure the seller that we do not disassemble any parts of the vehicle; our inspection is purely visual and is done only by licenced mechanics.

Additionally, we are fully insured; should anything happen to the vehicle, we will address it at no extra cost to either the buyer or the seller. Although incidents are extremely rare, and luckily has never happened, this policy is in place to ensure complete peace of mind for both parties.

Public Holidays

Please do not make bookings for public holidays, as we do not operate on most of them. Our staff receive 2.5 times their usual pay on public holidays, as per Fair Work Ombudsman guidelines, which may change at any time. Therefore, if you require an inspection on a public holiday, a 150% surcharge will apply in addition to the standard inspection cost.

We will inform you of the surcharge before the inspection and will offer you the option to either reschedule or receive a refund based on your preference. However, we cannot guarantee availability on your requested public holiday.

If you need an inspection on a public holiday, please do not book online. Instead, contact us by phone to inform us that the required date is a public holiday, as our staff might not be aware of the date for any reason. You can then proceed with your booking with full confidence. If you do not inform us in advance, we will attempt to reschedule the date to avoid extra charges.

Rest assured, we will never perform a job and send you a surprise bill. We are committed to ensuring you have complete peace of mind with no unexpected costs.