COVID-19 Update

We are Still Fully Operational in Sydney. Call us During Business Hours or Make a Booking Online

COVID-19 Update

We are Still Fully Operational in Sydney. Call us During Business Hours or Make a Booking Online

  • Weekdays: 7:00AM to 7:00PM
  • Weekends: 8:00AM to 5:00PM
  • Service Area: Sydney NSW
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Last Check’s Terms & Conditions

Last Check’s Terms & Conditions

Last Check like other mobile vehicle inspection companies offers roadside vehicle inspection service at the client’s preferred location. We conduct the inspection at the seller’s location or elsewhere where road rules allow, and the area is safe to do so.

You must agree with our terms and conditions before making any booking both online and over the phone.

When performing the inspection, all road rules will be respected by our inspectors and we ensure that the vehicle never exceeds the limits at the time of the road test.

About Our Inspections

Our service is a visual roadside inspection and no vehicle component will be removed or fixed on the third-party vehicle. This is our guarantee that the vehicle remains untouched after the inspection.

Any potential damages to the third-party vehicle caused by us at the time of inspection will be rectified by direct communication of Last Check and the vehicle owner.

The client does not need to pay any access fee or be involved in this process. Last Check is fully insured and will be responsible for all compensations if any is needed. Last Check will return the vehicle to the owner fully rectified with no hassle for the client named on the report.

We work on the roadside and light conditions, noise and weather conditions can affect the job quality and the picture album we produce.At the same time, we only have senior vehicle inspectors on board, use state of the art technologies and sophisticated computers exclusive to each make and model which reveal the smallest hidden faults of the vehicle without any need to open parts.

All big issues such as engine, gearbox, electronics and powertrain will be revealed during the test, but some minor or cosmetic issues can be potentially undetected at the time of inspection.

If you need a more detailed inspection or parts disassembly, the vehicle needs to go to a service centre with a hoist facility and authority from the seller to disassemble components.

We check all vehicle plates and papers when possible and provide vehicle history report directly from the Australian government sources (PPSR.GOV.AU) however confirming the vehicle authenticity is solely the responsibility of the purchaser and can only be endorsed by the relevant authorities. Last Check’s report is limited to checking the performance and mechanical condition of the vehicle only.

Since our vehicle inspector is not authorized to work on the vehicle or open any parts, diagnosing the exact faults can only happen if the fault is visually obvious.

Last Check does not offer any mechanical repairs or panel beating service after the inspection therefore it is not in any position to give any repair quotes to the clients.

Our job is limited to bringing the issues to the clients’ attention and giving them the list of identified issues so that they can decide with complete knowledge of the vehicle condition. The client can choose to get a repair quote from their choice of authorized service providers with permission to work on the vehicle.

At the same time during the verbal report that the client will receive after the inspection, the inspector will warn them of any big repair costs, answer all technical questions about the vehicle and help the client in deciding what is best to do.

The written vehicle inspection report will also contain a recommendation section made personally for the client which explains the issues and informs the client of the best options.

Last Check’s report can be used in Tribunals and Courts of Law in Australia Upon Direct Request but is only intended as advice for the person(s) named on the inspection report.

All visible parts of the vehicle get fully checked during the inspection where possible. Brake functionality and ABS get fully checked during the vehicle inspection, but the thickness of brake pads and discs cannot be checked since the wheels stay on the vehicle during the test.

Bluetooth connection, DVD player, Tv, steering buttons, aftermarket add-ons, automatic parking, cruise, phone chargers, will not be checked during the visual check as this can vary from model to model. At the same time, if they have any obvious issues or get picked up during the computer diagnosis, they will be reported.

Reverse and brake lights can not be checked as the inspection is done by only one inspector but if the seller offers assistance, they all get checked.

Please note that we never ask the seller or anyone for assistance and it is our responsibility to inspect the vehicle as much as possible without any intervention.

Issues such as oil leaks are slow processes and old leaks will contaminate a much bigger surface area when the vehicle is in motion, therefore finding the exact source of the leak cannot be possible every time. However, all leaks from obvious sources will be diagnosed and will be reported.

Sellers’ Guarantee

All Last Check’s inspections are purely visual and our strong guarantee is not to open any component of the vehicle even for diagnosis purposes even if we are asked to do so.

We never take the wheels off the vehicle, never delete any computer fault codes and never push the vehicle for the sake of finding faults but we only report on what we can see at the time of check.

we will return the vehicle to the sellers untouched and in the same condition unless the vehicle demonstrates a fault by itself during the inspection.

Last Check does not gather or publish any personal information about the sellers and our inspections are limited to checking the condition of the vehicle with the sellers’ prior consent.

No test drive will be done on any vehicle if the seller does not give consent and all we do will be with the full consent of the seller.

Sellers can ask us to terminate the inspection at any time without any obligation.

What we publish will be the pictures taken at the time of inspection and information about the vehicle condition. We will gather the registration paper of the vehicle only if the seller is happy to do so or when the paper is left in the vehicle for us to check.

We will never ask legal or personal questions about the vehicle ownership, never ask for the sellers’ ID or any other legal documents.

Confirming the legality of the vehicle and all other legal matters will simply remain between both parties and our job is limited to only checking the mechanical state of the vehicle.

Fully Insured Vehicle Inspection Company

Have no worries when you involve Last Check Vehicle Inspection to inspect your used vehicle. Last Check is fully insured at all times to ensure the vehicle is always in safe hands.

This is our full guarantee that our client never needs to worry or pay for any vehicle damages caused by us during the Vehicle Inspection.

Although damaging the third-party vehicle during the Vehicle Inspection is very rare and next to none, be reassured that we have the vehicle fully insured during the inspection.

This includes the Test Drive of the vehicle as well which means even if the vehicle is not insured by the owner, we will cover all the costs in case of an at-fault accident.

To ensure that the claim process will be as smooth as possible, all our Qualified Vehicle Inspectors will have individual public liability and insurance policies and will act upon all claim steps without a middle person.

Australian Registered Vehicle Inspection Company

Last Check Pty Ltd is an Australian registered vehicle inspection company.

All Last Check’s inspection reports are issued under the registered company number of 623340214 and not the inspectors themselves.

Other than the inspectors’ first name and public company information, our vehicle inspectors are not authorised to provide any other information such as their address, mechanical licence number, driver licence number, phone number, email address or their secondary workplace if applicable.

Other than the information on the sample report which can be found on the website or by contacting Last Check directly, no personal or other information about the company or the inspector can be asked nor will be provided.

All our vehicle inspections are completely independent and our inspectors cannot take any sides or accept any bribes or gift from either party.

The vehicle inspection report provided by Last Check is just our opinion about the vehicle and others might have a different view which is inevitable.

The above terms will stay untouched and before having any affiliation with Last Check or ordering the inspection, all clients must comply with these terms.

State Laws

Every state has its own transport rules and Last Check is not in the position to give the clients any advice on them.

Not all states are as strict as each other, for example, a vehicle that is registered in NSW might need some alteration in other states before registering.

It will also depend on the chosen service provider in the target state, some service providers are pickier than others and this is inevitable.

Some mechanical modifications can be a problem while changing the registration between states. It is something that needs to be checked with the relevant authorities of the client’s state before making the final decision or by asking the service provider that the client intends to use to change the registration.

Last Check only checks the mechanical aspects of the vehicle and reports on the faults. It is the buyer’s responsibility to check things with relevant authorities and ensure the modifications etc. causes no issues while transferring the registration.

Vehicle History Report

Last Check will provide you with all the information that has been stored in the PPSR database (Australian Government’s Website) up to the time of inspection.

Please keep in mind that some information might have not been noted in PPSR report or need further updating by the government. Last Check cannot be held accountable for any out-of-date information provided by PPSR.

In some cases, the history of the vehicle does not exist in the government database which means the VIN is not recognizable.

If this is the case, Last Check will provide you with the original copy of the notification. It is the responsibility of the buyer to contact PPSR or other authorities for more information.

Repair Dispute & Post Purchase Inspections

If you wish to order a Post Purchase vehicle inspection or Repair Dispute Inspection, the following terms must be read and agreed upon before you submit the order.

At Last Check, we take this type of inspection very seriously and we ensure to be completely fair and independent within the whole process.

Last Check will not take any sides if the matter results in a tribunal or court, our job is limited to finding the raised concerns and comment on them with complete fairness regarding both sides.

Last Check’s vehicle inspection is a completely independent assessment of the nominated vehicle as per the client’s request.

All of the client’s concerns will be addressed and investigated completely however if the inspector cannot detect them at the time of inspection or the client fails to show the extent of damage when the inspection is taking place, no comments will be made on the problem or based on the client’s past experience.

Last Check does not have any special affiliation with any client, dealership or service provider and the inspection report should not be considered as a personal matter.

Last Check’s role is to investigate the client’s concerns fairly and comment on the issues found only at the time of inspection.

No guesswork or prediction will be involved in the inspection process and nothing undetected will be included in the final written report even if the client says so or has any pictures, video or documents to prove their existence in the past.

This inspection should not be taken personally against anyone including the other party, Last Check or the inspector himself.

The vehicle inspector will report all the findings directly to Last Check to make the report.

The final report will be issued and endorsed by Last Check Pty Ltd under the Company Number of 623340214 and not the inspector himself.

Issues such as a blown head gasket or a faulty timing belt, happen inside the engine and cannot be visually inspected without taking the engine apart. This is the same for the gearbox and clutch and every internal part of the vehicle.

In cases like this, Last Check looks at other factors and indicators to make comments on the case. Under no circumstances our vehicle inspector will perform any mechanical work on the vehicle or open any parts even with the client’s consent.

This assessment is completely visual and no vehicle part or component will be opened as a result.

This is Last Check’s guarantee to inspect the vehicle as presented and leave it untouched in its original condition after the inspection.

If the client has a concern about a specific area, the vehicle needs to go to a service centre with permission to work on the vehicle and open parts.

Last Check will produce several pictures or videos of the issues, at the time of inspection to prove the existence of the problems.

These pictures will be produced at the time of inspection and no pictures made by the client or anyone else before the time of inspection will be included in the report to be fair to both parties.

To avoid any unwanted disputes, apart from what is on the report, Last Check will not add any more fields to the report based on any party’s request such as the inspector’s name, licence number, contact details or address.

The final report of the repair dispute or post-purchase inspection will be valid only if all the above terms have been agreed upon in full by the client.

Please note that the vehicle inspection report will be only Last Check’s opinion based on the facts and finding at the time of inspection. Other companies might have a different view and it is inevitable.

Buying the Vehicle Remotely

To ensure maximum efficiency, each client will receive a large picture album of the vehicle showing all panels and all reported faults to help them better understand the issues.

This picture album is an important part of the report and some minor age-related and cosmetic issues which are not noted in the report can be seen in the pictures such as wheel kerb rashes, small scratches and dings.

Some poor-quality and unclear pictures will also be deleted by our report producers which means the picture album might not include some of the pictures.

If the client is concerned about minor cosmetics or in case the weather and lighting condition has affected the quality of pictures, we highly advise seeing the vehicle in person before making the final decision.

At the same time, the vehicle will be left with the seller after the inspection and things can change both mechanically and cosmetically and this is inevitable especially if the client is picking up the vehicle after a few days.

It is the buyer’s responsibility to view the vehicle before the settlement to ensure everything has remained as reported and they are happy with the vehicle’s paint and cosmetic condition.

Not doing so, always comes with a risk and it is not avoidable. Last Check does not recommend and takes no responsibility if the client chooses to purchase the vehicle only based on the inspection report and without the final physical sighting.

Please note that no matter how much we try, viewing the pictures can never be like seeing the vehicle in person.

If you are interstate and cannot attend the vehicle inspection, ensure that you do a video call with the seller before settlement especially if you are concerned about minor cosmetic wear and tear of the vehicle.

Book Your Vehicle Inspection with Complete Confidence

No Hidden Fees & Secure Payment

Last Check is committed to providing the best customer service to all clients. An experience that reassures all the clients that their jobs are being done by the best experts in the trade and fully specialized in the vehicle type they check. All our prices include GST and there are no hidden fees so that you can book with total confidence 24/7.

To ensure maximum security, we never save your card or account details and our online payment system runs on PayPal for card payments as well. Whether you want to use your credit card or pay directly from your PayPal account, your information remains private.

Some cities such as Sydney are very large in area. Although we cover 95 percent of the whole area at no extra charge, some places require long travel or heavy toll fees. If the chosen service area requires an additional fee for travel or is outside our coverage area, you will be informed upfront to decide.

For phone bookings, we will inform you right away or call you shortly after you make the booking.

For after-hours or online bookings also, we will contact you and inform you on the next day or before we conduct the service. We are committed to 100% service transparency and we will never send you a surprise bill after conducting the service.

Most Flexible Refunds Policy & Mutual Agreement

Last Check’s Refund Policy

At Last Check, our valued customers always come first which means if you have booked an inspection for a certain date and you no longer want the service, you are entitled to a refund of your payment.

Customer service comes first at Last Check which means you do not need to provide any reasons for your change of date or cancellation. We have made it easy and safe for all clients to make their booking online with complete peace of mind and not worrying about anything or receiving a refund.

Last Check makes every effort to ensure no mistakes happen in time arrangement. The seller will be contacted before the inspection and again on the inspection day before the service to ensure their plan has remained unchanged and we are good to go.

To ensure we do not waste your money, we never make any travel without the vehicle owner’s final confirmation at least a day before the inspection.

It means they need to confirm that they are happy to meet us before we travel.

If the seller does not agree to meet us over the initial conversation, we will inform you right away to make a decision or cancel your service.

Mutual Agreement with The Buyer

The client's job starts as soon as the booking has been made. We will assign the right vehicle inspector to do the job, prepare the draft report with the inspection checkpoints which is different for each inspection, set a time for the inspection and make phone calls to the seller on the client’s behalf.

We will liaise with the sellers directly and make sure that they are completely happy to go ahead with the inspection on the requested date and give them an approximate time based on mutual agreement.

After receiving the final go-ahead from the seller, we will commit to performing the vehicle inspection on the agreed date and time.

It means we will never change the inspection date or take any more clients even if we receive many booking requests for the same day.

This is our commitment to both parties that their service gets done on the agreed date and time window. This is a guaranteed system and ensures that both parties are aware of the full process and no changes will happen by Last Check on the agreed terms.

At the same time, the client must agree to stick to the terms and commit to the vehicle inspection once it has been confirmed with the seller.

Refunds You Receive

If you want to secure your vehicle inspection spot but did not get the chance to check with the seller for any reason, we recommend selecting a date within a minimum of two days to ensure you will receive a full refund in case the. seller does not agree.

Since we make several phone calls to the sellers including on the same day of inspection before travelling to their location, the below cancellation cases are extremely rare.

All clients must agree to the following terms and conditions before making a phone or online booking.

You require to read the terms and conditions and tick the terms and conditions policy at the bottom of the booking form before you can proceed with your booking and making the payment.

At the time of the phone booking, such the same thing will apply and we will never charge the applicant before speaking to the seller and receive a full confirmation from them.

If the seller does not pick up the phone and agrees to see us, we will never confirm the inspection or charge the client even if the client insists.

Here is the list of refunds that the client is eligible to receive:

1. A full cancellation refund will be issued if Last Check is notified on the same day that the booking has been made if the inspection is not to take place on the same day of the booking. If the inspection is set for the same day and is confirmed with the seller, no refund will be issued as Last Check will reject all other applicants for the day. Last Check will be committed to do the inspection.

2. A full refund will be issued if you cancel your inspection within two days or more before the selected vehicle inspection date for any reason.

3. A full refund minus 30 dollars service fee will be issued if Last Check is notified by the latest 5 pm of the day before the service. This does not have any expiry date and can happen even if the client has booked the service weeks ahead. The client can choose to put the funds on hold and nominate another similar vehicle to be inspected with no additional charges as long as the vehicle is within last Check’s covered area.

4. For any cancellations that happen after 5 pm of the day before the service, all the funds minus the 119 dollars cancellation fee will be refunded or the client can choose another vehicle to inspect with an additional cost of 30 dollars. The vehicle should be within Last Check’s coverage area. If Last Check does not service the new area or if it incurs any additional charges for the travel, the client will be informed to decide before the inspection.

5. On the day of inspection, we have entered a mutual contract with the buyer and the inspection time has been sold to the buyer as per their request.
It means no matter how many booking requests we receive, we will never resell the time to another applicant and the inspection will definitely take place.
It is the full responsibility of the buyer to liaise with the seller and ensure they will never change their mind or cancel the inspection.

For any cancellations that happen on the inspection date (From 12AM) if the inspector has not started travelling, 50% refund will be issued. The client can choose to put the funds on hold for another similar inspection for an additional cost of 69 dollars.

6. The seller will receive a final phone call on the inspection date to ensure their condition has not changed and they are still happy with the inspection. Sometimes the seller is busy at work and cannot pick up the phone but he has given us his prior consent to come for the inspection.

If the inspector has already started travelling to the seller’s location base on the final go-ahead of the seller, no refunds will be issued since the job starts when we begin travelling to the location.

7. If the seller does not show up, changes his mindor interrupts the inspection for any reason, offers a bribe or abuses the inspector verbally or physically, no refunds will be issued.

If the matter is abuse-related, Police will be called immediately.

8. It is the full responsibility of the buyer to give us the address for the inspection and makes sure that the seller does not change the address. If the seller changes the confirmed address, and only if the vehicle is further than 5 km from the initial address, an additionalcharge of 99 dollars is applicable before the inspection can be done.

Last Check’s Guarantee

All our Vehicle Inspectors are professional and have been in the industry for a while. They will produce their ID cards to the seller upon request and never breach the contract term or open any parts of the vehicle.

They directly liaise with the sellers and in case of any emergencies that the seller might experience, they will try their best to work with the seller and find an appropriate solution.

During the vehicle inspection, no parts of the vehicle will be opened even with the consent of both parties. It is our full commitment to ensure the vehicle stays untouched during the inspection.

All road rules will be respected and our vehicle inspectors will not exceed the road limit during the test drive.

If the vehicle is not registered, no test drive will be conducted unless the seller is happy to provide a trade plate which only the dealerships do.

A minor test drive can be conducted inside the seller’s vicinity as long as the vehicle does not come on the road.

At the time of vehicle inspection, nothing against the law can be done such as burnouts, parking in no-stopping zones, unsafe areas or blocking the way. It is the responsibility of both parties to ensure the roadside vehicle inspection can be done somewhere safe and legal before making any booking.

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